Terms and Conditions

These terms and conditions set the ground rules for accessing and using MyBookie’s website, creating and using a player account, depositing and withdrawing funds, playing casino games, and taking part in promotions and related services (together, the “services”).

By visiting the site, registering an account, or using any part of the services, you agree to these conditions of use. The purpose of this page is to clearly explain the main rights, responsibilities, and restrictions that apply so you know what to expect while playing on MyBookie.

Who Can Use MyBookie (Adults Only)

MyBookie is intended for adults. You must be at least the legal gambling age in your jurisdiction to register and play.

Online gambling laws vary by location. It is your responsibility to understand and follow the rules that apply where you are physically located when you access the services. MyBookie may restrict or block access in certain countries, states, territories, or regions, and may limit features based on location and compliance requirements.

Getting Set Up: Account Registration Basics

To use the casino services, you’ll need to create a player account. When you register, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own legal name.
• You will follow the platform rules and any promotion-specific rules you choose to use.
• You will not create more accounts than permitted by MyBookie.

If key account details change (for example, your address, email, phone number, or payment method), you should update your profile and contact support if you need help.

Identity Checks (KYC) and Account Verification

To protect players and the platform, MyBookie may request verification at registration, during gameplay, before approving withdrawals, or at any time it is reasonably necessary. This may include confirming your:

• Identity and age
• Address and residency/location
• Ownership of a payment method or funding source
• Source of funds, where required for compliance and security checks

Verification requests can involve documents or other information. If verification cannot be completed, some features may be limited and withdrawals may be delayed until the review is finished.

Your Account, Your Responsibility

Your player account is personal. You are responsible for keeping your login details confidential and for all activity that takes place through your account.

You may not:

• Share your account with anyone (including friends or family)
• Transfer, sell, or assign your account to another person
• Use the services on behalf of another person
• Allow anyone else to place bets or play through your account

If you believe your account has been accessed without your permission, contact support as soon as possible.

Payments Made Clear: Deposits, Withdrawals, and Balances

MyBookie supports multiple payment options, which may include Bank Wire Transfer, Cashier’s Check, Courier Cheque, MasterCard, MoneyGram, Person to Person, Telephone payments, Visa, and Western Union. Availability, minimums, maximums, fees, and processing times can vary by location, payment type, and internal reviews.

Important points to understand:

• Deposits are credited once successfully processed. In some cases, additional checks may apply.
• Withdrawal requests are typically reviewed before approval to help prevent fraud and to confirm account eligibility.
• MyBookie may apply reasonable security and verification checks before processing transactions, including confirming payment method ownership and reviewing account activity.
• Your account balance may be separated into cash funds and bonus-related funds when a promotion is active, depending on the bonus rules.

If a transaction appears unusual or inconsistent with normal account use, processing may be paused while a review is completed.

Bonus Rules That Matter: Promotions, Free Spins, and Playthrough

From time to time, MyBookie may offer deposit bonuses, free spins, reload offers, weekly promotions, and other incentives. Promotions are optional and always subject to bonus terms in addition to the general platform rules.

Common promotion conditions can include:

• Eligibility requirements (including location-based limits)
• Promo code entry and deposit minimums
• Wagering (rollover) requirements
• Game weighting or contribution rates (some games may contribute less, or not at all)
• Time limits and expiration dates
• Limits on maximum cashout or conversion
• One bonus per person, per account, per household, per device, or per deposit (as stated in the specific offer)

Examples of active-style promo structures MyBookie may run include:

• Welcome offer such as 150% up to $750 using code MYB150, with a minimum deposit of $45, a typical 40x bonus playthrough, a limited claim window, and a maximum cashout cap (where stated in the promo details).
• Weekly free spins offers that may require a qualifying deposit and a code (such as MBSPINS), may apply only to selected slot titles, may have a winnings playthrough requirement, and may include a maximum cashout cap.

Bonus funds are commonly not withdrawable until wagering requirements are completed. If a promotion includes a maximum cashout, winnings above that cap may be forfeited when a withdrawal is requested, as described in the specific promotion terms.

Because details change, always review the offer’s dedicated terms before opting in. If anything is unclear, contact support before you deposit or apply a code.

Game Access and Platform Availability

MyBookie works to provide reliable access to games and services, but availability can vary. Some games, payment tools, promotions, or features may be limited or unavailable depending on:

• Your location
• Your device, browser, or operating system
• Scheduled maintenance
• Software updates or provider changes
• Network or technical issues

MyBookie may add, remove, suspend, or adjust games, promotions, and site features at any time to maintain the platform, meet compliance needs, or respond to operational requirements.

Fair Play Standards: What’s Not Allowed

MyBookie is built for legitimate play. You agree to use the services lawfully and fairly and to avoid conduct that undermines the integrity of the platform.

Prohibited behavior includes, but is not limited to:

• Fraud, stolen payment methods, or misrepresentation of identity or account details
• Collusion with other players or coordinated play intended to manipulate outcomes
• Chargeback abuse or attempting to reverse legitimate transactions to gain an advantage
• Bonus abuse, including using multiple accounts or patterns designed primarily to exploit promotion rules
• Using bots, scripts, automated play tools, or other unauthorized software
• Attempting to interfere with site operations, game logic, or platform security
• Allowing another person to use your account or using someone else’s account

If you have questions about whether a play pattern or tool is allowed, it’s safer to ask support before using it.

When MyBookie Can Limit Service or Take Action

To protect players and the platform, MyBookie may take reasonable actions when it believes the rules have been broken, verification is incomplete, or account activity requires review. These actions may include:

• Limiting access to parts of the services
• Suspending or removing promotional eligibility
• Delaying or freezing a transaction while checks are completed
• Closing an account in cases of serious or repeated misuse
• Voiding bonus funds and related winnings where promotional rules were not followed

MyBookie aims to apply these measures in a balanced way, based on the information available during review.

Handling Errors, Display Issues, and Technical Malfunctions

From time to time, mistakes can happen - such as incorrect game displays, pricing or paytable errors, interrupted sessions, misapplied bonuses, or balance inaccuracies caused by technical issues.

When an obvious error or malfunction occurs, MyBookie may correct the mistake and adjust the affected outcomes in a fair and reasonable way. This can include reversing incorrect credits, re-calculating balances, or voiding bets that were clearly impacted by a system issue.

If you notice something that looks wrong, contact support promptly so it can be reviewed.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun or starts to feel stressful, it’s important to take a break and seek support.

MyBookie may offer responsible gaming tools or account restrictions to help players manage their play. For more guidance and support options, please visit our Responsible Gaming page.

Ownership and Intellectual Property

The website, its design, branding, text, graphics, software elements, and other original content are owned by MyBookie or used under license. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, publish, distribute, modify, or commercially exploit site content without prior written permission, unless allowed by applicable law.

Third-Party Providers and Linked Services

Some services on MyBookie may be delivered through third-party providers, including game studios, payment processors, and security or verification partners. These third parties may have their own operational limits, service availability constraints, and technical requirements.

MyBookie is not responsible for outages or failures caused by third-party systems outside its reasonable control, though the platform will make reasonable efforts to restore access and resolve issues when possible.

Liability Limits in Plain Language

MyBookie is not responsible for losses or damages that result from circumstances such as:

• Connection issues, device problems, or unsupported browsers
• Player mistakes (for example, entering incorrect payment details)
• Service interruptions, maintenance downtime, or technical failures
• Delays or failures caused by third-party providers
• Events outside reasonable control (such as major network disruptions or other force majeure events)
• Misuse of the services or breaches of these site terms

Nothing in these service terms is intended to limit rights that cannot be limited under applicable law.

No Promises of Constant Availability

The website and services are provided on an “as is” and “as available” basis. MyBookie cannot promise that the services will always be uninterrupted, error-free, or available in every location and on every device at all times.

Updates to These Service Terms

MyBookie may update these terms and conditions occasionally to reflect changes in the platform, legal requirements, or operational practices. The latest version posted on the website will apply from the date it is published, unless stated otherwise.

You’re encouraged to review this page periodically so you stay current on the platform rules.

Related Policies You Should Review

These conditions of use work alongside other site policies and rules that may apply depending on how you use the services, including:

• Privacy Policy
• Bonus-specific terms (shown on the promotion page and/or in the cashier)
• Cookie Policy, where applicable
• AML/KYC-related rules and security procedures, where applicable

If there is a conflict between a specific promotion’s rules and these general account rules, the promotion’s rules will apply for that offer.

Contacting MyBookie Support

If you have questions about these terms, your account, a transaction, or a promotion, contact MyBookie through the official support channels. You can reach support by email at help@mybookie.ag, and live chat may also be available on the website.

Using MyBookie means playing under a clear set of platform rules designed to protect players, support fair use, and keep the service running smoothly. By continuing to access the site and services, you’re confirming that you understand and accept these conditions.